ADP Workforce Now Review 2025: Features, Pros And Cons

Our analysis compared dozens of platforms and consisted of interactions with vendor representatives and customer service agents. We reviewed user opinions and tested payroll software ourselves to see how the systems worked. Several payroll solutions like Rippling, Gusto and Justworks offer payroll and HR features or add-ons. It offers HR management, benefits administration, and retirement and insurance services.

Payroll expenses

• Our online payroll services also sync your payroll data with other solutions, like time tracking and benefits.
• For this reason, many businesses prefer to partner with a payroll service provider or explore outsourcing solutions.
• When it comes to payroll software for large businesses and enterprises, ADP has the edge over Gusto.
• ADP also offers retirement services, workers’ compensation and health insurance.

The three most common examples are payroll or compensation expenses, workplace expenses, and sales and marketing expenses. Employers are responsible for accurately calculating and withholding the appropriate deductions from employees’ wages in compliance with applicable laws and regulations. If you are brand new to payroll, consider using a complimentary payroll management tool to handle the process smoothly without incurring costs until you are ready to level up. ADP Workforce Now® is a flexible, configurable, HR and payroll platform that connects HR, payroll, benefits, time, talent and analytics. Its embedded intelligence surfaces insights and streamlines decision-making. Automated workflows help reduce manual effort and errors, while integrations across platforms and business systems improve consistency and save time.

We weren’t able to test the company’s customer service responsiveness, but we note that several ADP customers posting to popular review sites report problems dealing with the company’s support staff. Both Paycor and ADP Workforce Now are better suited to companies with at least 100 employees because smaller businesses don’t need many of the advanced features the companies offer. Enterprise-grade HRIS may leave small businesses paying for capabilities they don’t need.

• With 45 support centres in 140 countries, we’re here with you on your journey to unlock the power of payroll.
• The bonus of partnering with ADP versus another payroll provider is that the level of support increases to an ever greater extent with the upper-tier packages.
• Most payroll providers allow manual or automated payroll runs through a web application.
• Enterprise payroll that minimizes costly mistakes and pays employees globally.

Does ADP have online payroll tools or a mobile app for employees?

However, the company’s talent acquisition and recruitment, employee performance management, compensation management and learning management tools are sold separately. Organizations of all sizes use payroll software, but what works for one may not be suitable for another. A small business may only need basic features that save time and help them with tax compliance. Larger corporations, on the other hand, tend to look for more advanced solutions that can integrate payroll with other HR systems or have advanced reporting capabilities. Benefits can help attract and retain talent, but they also increase payroll expenses.

Reducing costs and saving time

Workforce Now guides managers through the process of creating a custom onboarding workflow. This can what is adp in payroll be helpful in automating processes and cutting down on time spent. In addition, you can store all your employees’ information in our web-based interface. This drastically reduces the mistakes that can happen when entering data on a repeat basis.

Sales and marketing expenses

Experience modification is an important factor when calculating workers’ compensation premiums. For example, a business with many prior workers’ compensation claims may have a higher annual premium than a business with fewer claims. Making the work environment safer reduces the risk of workrelated illnesses and injuries, thus minimizing the number of potential claims.

ADP automatically syncs with many popular accounting software products, including QuickBooks™, QuickBooks™ Online, Xero™ and Wave, to ensure a seamless transition of your data. Check with a payroll provider to make sure they pair up with your preferred program. Compared to manual data entry, online payroll software can save you considerable time. The features available in the package you choose will ultimately determine your total work effort. Operating expenses are costs incurred by a business while producing a good or providing a service.

Midsized business payroll that enables you to pay employees more easily and more quickly. Faster, easier, more reliable HR and payroll solutions designed to help you focus on what matters. You need comprehensive payroll and HR solutions that empower your people and unlock your teams’ potential. Our dedicated experts research and test SMB solutions so you can make smart, confident decisions. With business.com+, members get dedicated support, exclusive deals and expert advice. Small business owners with 50 or fewer employees can select from four Run Powered by ADP packages, which break down as follows.

ADP Payroll Reviews

Through time sheets or time and attendance software, employers must accurately track the hours worked by non-exempt employees each workweek to correctly calculate pay. Time tracking isn’t as crucial for salaried employees because their gross pay is the product of their annual salary divided by the number of pay periods in the calendar year. However, some non-exempt employees may earn a salary, in which case, their hours must be tracked to ensure any overtime work is paid, as required by law. Payroll management is an important part of any business because it helps improve employee engagement and regulatory compliance.

ADP Payroll Review and Pricing

ADP falls short in the area of making the purchasing decision easier for businesses. From 1985 onward, ADP’s annual revenues exceeded the $1 billion mark, with paychecks processed for about 20% of the U.S. workforce. In the 1990s, ADP began acting as a professional employer organization (PEO) making several related acquisitions.

See if this payroll software offers the right price point and features for your business. If you’re doing payroll manually now and plan to switch to a payroll service provider, you should expect to reduce the time you devote to the process. Depending on the package you select, ADP offers two-day processing cycles with no assigned direct deposit limits. In fact, it’s incredibly easy to start with an online payroll service and add on services such as time and attendance, HR, insurance, retirement and more — as you need them.

Customer Service and Support

Transparent pricing is essential for business owners who don’t have the time to go through an hour-long phone call (yes, the call took that long!) just to get an idea of pricing. That said, we were quoted around $350 per payroll run for 21 employees, plus a $1 one-time set-up fee. Automatic Data Processing, Inc. (ADP) is an American provider of human resources management software and services, headquartered in Roseland, New Jersey. We help you to stay compliant at all times, with taxes done for you, and the best payroll software that integrates with your accounting or POS systems.

In the United States, there are several common payroll deductions that employers withhold from employees’ wages as required by law or as part of voluntary benefit programs. For small business owners and HR leaders, the choice isn’t just about convenience. It’s about staying compliant, keeping payroll efficient, and ensuring employees can easily access their earnings. Checking business payroll regulations at the state level helps avoid compliance headaches while making payday smooth for everyone. A payroll system is any means of paying employees, depositing employment taxes and maintaining records of the transactions. These tasks can be accomplished via manual processes or they can be automated with software to save time and minimize the risk of error.

By ensuring greater accuracy and seamless integration, our cloud-based technology also delivers insights to help you make more informed decisions. Most businesses with fewer than 100 employees will be better served by an HR and payroll solution designed specifically for their needs. This includes ADP’s own RUN HRIS that serves organizations with fewer than 50 employees.